FREE SHIPPING AVAILABLE FOR ALL UK ORDERS OVER £20
*Orders are despatched Monday to Friday (excluding Bank Holidays)*
*Last orders for Christmas delivery = Friday 20th December*
- 2nd Class Royal Mail over £20 - Free
- 2nd Class Royal Mail under £20 - £1.99
- Royal Mail Tracked 24 including Saturday Delivery (orders placed before 1600 Mon- Fri) - £3.50
- DPD Next Working Day by Noon (orders placed before 1600 Mon - Fri) - £7.00
- DPD Next Working Day by 10.30 (orders placed before 1600 Mon - Fri) - £12.00
**Please note, there are certain postcodes where DPD Next Working Day is not possible, please contact us for a full list**
- DHL International Express Shipping - 1-2 working days (precise delivery info given before paying for express shipping)
REST OF WORLD
- DHL International Express Shipping - 1-3 working days (precise delivery info given before paying for express shipping)
All orders placed from Monday to Friday 4pm are despatched within 24 hours. Orders that are placed after 4pm Friday and over the weekend are despatched the following Monday.
Returns & Exchanges
*Extended returns and exchanges now on for the Christmas period, we will accept returns up to January 31st*
If you would like to return or exchange for another item/size/colour - no problem! We want you to be completely happy with your purchase and will help in any way we can. Go to this link to process your return
https://acaiactivewear.com/pages/returns-and-exchangesTo be eligible for a return/refund/exchange, please ensure your item is unworn and in the same condition that you received it. Please make sure the original packaging is undamaged and labels still attached.
Your item must be returned within 30 days of despatch date.
Once we have received your parcel we will process your request within 1 - 2 working days. Please allow up to 5 working days for money to come back to your bank account if a refund has been requested.